Section · 01
Production & ordering process
Got questions? We've got answers. Here's everything you need to know about our work, from first contact to finished socks.
What's the minimum order quantity? +
Our minimum is 1,200 pairs per color, style, and size.
How do I place an order? +
Simply fill out the form on our Contact page or email us directly, and we'll guide you from there.
How long does production take? +
Typical production time is 4-6 weeks for orders up to 50,000 pairs. Lead times may vary depending on your order details and current capacity.
Pro tip: contact us for an accurate timeline based on your needs.
Can I use my designs? +
Absolutely. We manufacture socks using the designs you provide: your brand, your way.
Do you offer design services? +
At the moment, we don't offer design services, but we're happy to guide you on technical requirements.
What materials do you use? +
We work with high-quality cotton, bamboo, wool, and specialty yarns. Want something specific? Let's talk.
Can I request a sample? +
Yes. Contact us directly, and we'll discuss sample options tailored to your project.
Do you have a product catalog? +
Due to confidentiality agreements with our clients, we don't share a general catalog, but we can walk you through possibilities based on your goals.
Do you have any stock available? +
Occasionally. Contact us to check what's currently in stock for immediate purchase.
Section · 02
Shipping & delivery
From our factory to your doorstep, here's how it works.
What's the shipping cost? +
Shipping and customs are included in our pricing. However, your chosen air or sea freight method can affect the final unit cost.
Sea freight is budget-friendly. Air freight is faster.
Either way, we offer free delivery to your door.
When will my order arrive? +
Delivery times vary depending on your order and location. Reach out to us for a tailored delivery estimate.
How long does shipping take once my socks are ready? +
Here's what to expect:
Air freight: 3-7 days
Sea freight: 20-45 days
Who handles the shipping? +
We work with trusted global logistics partners to ensure safe, smooth, and on-time delivery, wherever you are.
Section · 03
Payment & returns
Easy payments. Clear policies. No surprises.
What payment methods do you accept? +
We accept bank transfers, credit cards, and selected online payment platforms.
Need a specific method? Just ask, we're flexible.
Section · 04
Other questions
Still curious? We've got you covered.
What types of socks do you manufacture? +
From basics to bold, we make it all. Crew, ankle, no-show, performance, dress, bamboo, wool. You name it, we knit it.
Can you do custom labeling for my brand? +
Absolutely. We offer custom labeling, packaging, and tagging, so your brand stands out from the first unboxing.
How can I contact you? +
Head to our Contact page or email us. We're always happy to chat about socks, branding, or big ideas.
Where are the socks manufactured? +
Our socks are proudly made in Turkiye, combining craftsmanship, quality, and care in every pair.
Production · Brief